Every GLPro order ships from our United States warehouse, typically within 1 business day of being placed. Tracking information is sent to your email after your package leaves the warehouse.
Standard shipping inside the contiguous United States typically arrives within 5 to 7 business days of dispatch. Alaska, Hawaii, and US territories may take 1 to 3 additional days. Standard shipping rates apply to single-bottle and 3-bottle orders. Free US shipping is included on every 6-bottle order.
GLPro ships to most international destinations. International orders typically arrive within 10 to 15 business days of dispatch. Customs clearance time varies by country and may add additional days. Customers outside the United States are responsible for any customs duties, taxes, or import fees imposed by their local government.
Most orders are picked, packed, and dispatched within 1 business day. Orders placed on weekends or US public holidays will be processed the next business day. You will receive a shipping confirmation email with tracking information once your package leaves the warehouse.
After dispatch, you can track your package using the tracking number sent to your email. If you have not received a tracking email within 3 business days of placing your order, please email glpro@bestcsupport.com with your order number.
While the vast majority of orders arrive on time, occasional shipping carrier delays do happen. If your package has not arrived within 10 business days of dispatch (US) or 20 business days (international), please contact our support team. We will work with the carrier to locate the package or arrange a replacement.
If your order arrives damaged, please email glpro@bestcsupport.com within 7 days of delivery with photos of the package and product. We will arrange a free replacement or full refund at no cost to you.
Please double-check your shipping address before completing your order. We are not responsible for orders delivered to incorrect addresses provided at checkout. If you need to update an address, contact us within 24 hours of placing your order — once dispatched, addresses cannot be changed.
For any shipping-related question, email glpro@bestcsupport.com. We typically respond within one business day.
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